Saturday, February 19, 2011

costumer care norms

1.The staff should always smile.

2.accommodating.

3.trustworthy.

4.hospitable.

5.they should  be the beck and call of the costumer's

6.staff must keep the place tidy.

7.when it comes to food they should always keep the food clean and safe to eat.

8.they should ensure the safety of the guests while staying in the hotel.

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